SCANPAN is a shortened abbreviation of "Scandinavian Pan," referencing our Scandinavian and Danish roots.

All our non-stick cookware is made in Denmark, while all our stainless-steel cookware is designed in Denmark and made to our specifications in China.

SCANPAN cutlery is designed in Denmark and made to our specifications in China.

SCANPAN Warranty Coverage:

Cookware Non-stick: 10-Year Warranty

Other Cookware & Knives: 5-Year Warranty

TO GO Products, Tools & Accessories: 1-Year Warranty

SCANPAN cookware comes with a limited warranty that protects against manufacturing defects. Defects can include problems such as peeling, pitting, or bubbling on the surface. Please be aware that this Warranty does not cover residue buildup, damage caused by propellant sprays, or accidental damage from drops.

For more information or to submit a warranty claim, please visit our Warranty Page or contact our customer service team.

It is important to keep the cooking surface clean to prevent food from sticking. For routine daily cleaning, use detergent and hot water to help loosen oil and food residue for easier removal. Use the sponge's green side (scouring pad) or a dishwashing brush, and scrub thoroughly to eliminate all oil and food residue. When pans become less non-stick, the culprit is almost always stubborn residue from oils or foods that build up slowly on the surface over time, so ensuring they get scrubbed clean and dried each time you use them prevents those residues from building up in the first place. Our cast-aluminum body pans (not those clad in stainless steel on the exterior) are perfectly safe to wash while they're still hot, and in fact, this will help steam off oils and food particles after cooking.

Our cookware features an aluminum core, essential for excellent heat conduction and retention-a key aspect of what makes our products unique! Importantly, the aluminum is fully encapsulated by another material, ensuring it never comes into contact with your food.

We use 100% recycled aluminum in all our squeeze-cast ranges, including Classic, Classic Induction, and Techniq. That aluminum could come from items like your cola can or the beer you enjoyed last Friday. Additionally, operating in Denmark means we adhere to strict manufacturing regulations. Coupled with our commitment to sustainability, we are doing our part for the environment. 

Why choose SCANPAN? Because there is no Planet B.

STRATANIUM is SCANPAN's patented PFOA/PFOS-free non-stick coating system. SCANPAN spent over two years researching and testing to create the highly durable, high-performing STRATANIUM non-stick system, which was released in 2017 from the ground up. STRATANIUM is a 5-step system in which hard particles and wave-like layers interlock to reinforce the non-stick coating, making it a metal tool that is safe and highly durable.

For more about STRATANIUM, click here.

STRATANIUM+ was tested in restaurants for over two years before being launched to the public and designed for professionals and home cooks alike. It has a unique textured surface offers exceptional searing abilities and is 50% more durable against heavy use than STRATANIUM.

Click here to find out more about SCANPAN non-stick coating.

All our cookware (lids, handles and pans) is ovenproof to 260˚C. Watch your fingers and remember the oven glove when you take the product out of a hot oven!

SCANPAN cookware is dishwasher safe; please be advised that the harsh chemicals in some dishwashing detergents can shorten the product's lifespan. SCANPAN will always recommend hand washing to extend the product's useful lifespan.

SCANPAN cookware has many different design configurations, but they have more in common than you might think. There are two basic body constructions – squeeze cast aluminum (Classic, Classic Induction, and TechnIQ) and 5-ply stainless steel clad with an aluminum core (CS+ and HaptIQ).

There are also only two non-stick surface options. Still, they're variations on one another: STRATANIUM is our flagship surface (found on Classic, and Classic Induction), and STRATANIUM+ is our commercial-grade surface that is textured for optimal searing (found on HaptIQ, CS+ and TechnIQ). Beyond that, our lines are all far more similar than they are different.

Our cookware collections are suitable for induction cooking, including Classic Induction, TechnIQ, HaptIQ, CS+, Black Iron, Impact, Fusion 5, and the Maitre D’ Induction collection. However, the Classic collection is the only exception; it can only be used on gas, electric, or halogen stovetops.

Are you familiar with this problem? You've bought a pan with a non-stick coating and use it for frying, and the non-stick effect starts to deteriorate.

"The slip effect deteriorates or even disappears entirely because you have subjected your pan, with, e.g. oil, to overheating and other treatments that your non-stick pan cannot withstand.

Overheating typically happens when oil or fats get too hot, not the pot or pan. If the oil gets too hot, it can burn and stick to the non-stick coating, which deteriorates over time. If the oil is smoking, then it's too hot." Henrik Hansen, Quality Manager at SCANPAN

Did you know?

SCANPAN's non-stick cookware can handle temperatures higher than 95% of the fats used in the kitchen.

Correctly heating your pans is all about timing, so if you choose to heat using high temperatures, make sure it's only for a few minutes at a time.

SCANPAN cookware is safe with metal utensils because the surface is 10 times harder than stainless steel. The ultra-hard surface encases the whole pan, protecting it from wear and tear. Over time, the surface may show cosmetic scuff marks, but these will not breach the surface or interfere with the pan's superior non-stick performance.

The STRATANIUM non-stick coating on high-wall items like pots and saucepans is primarily designed for boiling, simmering, and cooking dishes requiring longer cooking or involving acidic or salty ingredients. Their non-stick coating is slightly less effective than frying pans or sauté pans, which are specifically engineered for frying and searing.

If you seek consistent non-stick performance across all types of cookware, we recommend our STRATANIUM+ range (e.g., TechnIQ, CS+ and HaptIQ). This range offers the same non-stick coating on all items, including pots, providing excellent frying capabilities even with high-wall items.

After dishwasher use, traces of dishwasher detergent may be left on the bottom, as this reacts with the aluminium during the cycle. Discoloration of the aluminium base from dishwashing detergents will not affect the product’s performance and is not covered under warranty.

Silver-like stains may appear on the stove-top from products with an aluminium base. These stains can be removed by using a cleaning agent suitable for the cooker’s hob.

Stainless steel will discolor and oxidize after the application of heat. Any stainless-steel cleaner can be used to restore the stainless-steel – we like Barkeeper's Friend, Bon Ami, and other baking-soda based products. You can also create a paste from baking soda and water to restore your stainless steel's shine.

No, you can check out as a guest. However, creating an account comes with benefits, including tracking orders, earning Loyalty Points on purchases, and accessing exclusive promotions.

Click on the "Sign Up" button at the top of the website, enter your details, and follow the instructions to complete your registration.

Click on "Forgot Password" on the login page and follow the instructions to reset your password via email.

Log in to your account and navigate to "My Account" to update your name, email, password, or shipping address.

Yes, you can update your email address in your account settings. If you need assistance, contact our customer support team.

We accept returns within 7 days of purchase for unused and undamaged items in their original packaging. Proof of purchase is required.

To initiate a return, please get in touch with our customer service team with your order details. We will provide instructions on how to return your item.

Unfortunately, we do not accept returns on used products unless they are defective. Please refer to our warranty policy for faulty items.

If you received a defective or incorrect item, please contact us immediately with photos and details. We will arrange a replacement or refund as needed.

Return shipping costs may apply unless the item is defective or incorrect. Please check with our customer service team for details.

Once we receive your return, we will inspect it and process your refund within 2 business days. Refunds will be issued using the original payment method. Please allow 10 – 14 days for the refund to be applied after we receive your return.

You can exchange your item for another product, subject to stock availability. The item must be unused, undamaged, and in its original packaging. Please get in touch with our customer service team to check availability and arrange an exchange.

Refunds will be issued back to your original payment method. Processing times may vary depending on your bank or payment provider.

For more details, visit our Returns & Refunds Policy Page or contact our customer service team.

We provide doorstep delivery through Ninjavan. Shipping charges are based on the order value, as outlined in the Shipping Charges section. All delivery times are estimated and not guaranteed by SCANPAN Asia Pacific Pte. Ltd.

Estimated delivery times are two business days. Delivery times may vary depending on location and external factors such as weather or courier delays.

• Local delivery is available for a flat fee of $4.90.  
• We offer free shipping for orders exceeding $100.

Yes, we offer free shipping for orders exceeding $100.

Once your order has been shipped, you will receive a tracking number via email. You can use this to track your shipment on the Ninjavan website.

We only ship locally within Singapore.

If your package is delayed, please check the tracking details via Ninjavan. Contact our customer service team for assistance if it appears to be lost.

If your order has not been shipped yet, we can update the shipping address. Please get in touch with our customer service team as soon as possible.

If your order arrives damaged, please take photos of the packaging and item, and contact our customer service team immediately for assistance.

Browse our website, add your desired products to the cart, and proceed to checkout. You will be prompted to enter your shipping details and payment information to complete your order.

If you need to modify or cancel your order, please get in touch with our customer service team as soon as possible. We will do our best to accommodate your request, but once the order has been processed, changes may not be possible.

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express, Union Pay, Shop Pay, Apple Pay, and Google Pay)

Yes, we use secure encryption technology to process all payments. Your payment details are handled safely and are never stored on our website.

Yes, you can enter a valid discount code at checkout. Please ensure that the code is applied before completing your purchase.

After placing your order, you will receive an order confirmation email with the details of your purchase. Please check your spam or junk folder if you don’t receive the email.

Yes, you will receive an invoice for your order along with the order confirmation email. The invoice will include the breakdown of products, shipping costs, and applicable taxes.

You can track the status of your order using the tracking number provided in the shipping confirmation email. This will allow you to monitor your shipment via Ninjavan.

Unfortunately, we cannot change the payment method once an order is placed. If you need assistance, please get in touch with our customer service team immediately before the order is processed.

If your payment is declined, please check your payment details, and ensure there are sufficient funds. You can use a different payment method or contact your bank for assistance.