Warranty Policy
SCANPAN® fully guarantees this quality product to be free from material and manufacturing defects based on the warranty time-frame listed below from the date of purchase. The SCANPAN warranty covers manufacturing faults & material defects such as peeling, pitting or bubbling on the surface of your non-stick cookware.
SCANPAN® will, at its discretion, repair or replace at no charge, unsatisfactory products which are returned to SCANPAN Asia Pacific Pte Ltd.
SCANPAN® warranty us only applicable to items purchases within Singapore.
The following are excluded from the warranty:
- Damaged caused by normal wear and tear, accident, misuse, abuse or commercial use.
- Scratches, stains, discoloration, corrosion or damage from overheating to the interior of the pan.
- Carbon build up due to insufficient cleaning.
- Consequential damage is expressly excluded from the warranty.
- Glass lids.
SCANPAN Warranty Coverage:
Cookware Non-stick: 10-Year Warranty
Other Cookware & Knives: 5-Year Warranty
TO GO Products, Tools & Accessories: 1-Year Warranty
Proof of purchase and email of successful warranty registration is required for all warranty claims. Warranty can only be deemed valid after a through physical assessment of the item.
